Privacy policy

Last Updated: 23/07/2025

1. Information We Collect

We collect:
 Personal Data

  • Contact details (name, email, phone)

  • Shipping/billing addresses

  • Payment information (processed securely via payment gateways)

 Automated Data

  • IP address & device information

  • Cookies & browsing behavior (via Google Analytics)

  • Order history & preferences

2. How We Use Your Data

• Process orders & payments
• Ship purchases & provide tracking
• Respond to customer service requests
• Improve our website & product offerings
• Send marketing emails (only with consent)

3. Data Sharing

We never sell your data. Limited sharing with:
• Shipping carriers (SF Express, DHL, etc.)
• Payment processors (Stripe, PayPal)
• Legal authorities if required by law

4. Data Protection

• SSL encryption on all transactions
• Regular security audits
• Staff training on data handling

5. Your Rights

You can:
• Access your personal data we hold
• Request correction/deletion
• Opt-out of marketing emails
• Disable cookies (via browser settings)

6. Cookies Policy

We use:
• Necessary cookies (for checkout)
• Analytics cookies (to improve site)
• Marketing cookies (only with consent)

7. Policy Updates

• Changes will be posted here
• Continued use = acceptance

Contact Us:
For data requests or questions:
📱 WhatsApp: +852 53956520
✉ Email: toyz.hkofficial@gmail.com